February 12, 2019


Legislation with GOP Rep. Graves would modernize federal government resources to make more accessible for constituents

Washington DC – Congressman Joe Kennedy III (D-MA) and Congressmen Garret Graves (R-LA) applauded the unanimous passage of their Creating Advanced Streamlined Electronic Services (CASES) for Constituents Act in the U.S. House of Representatives last night.

The CASES for Constituents Act would make the federal government more user-friendly for constituents by giving the public the option to use the internet to authorize their congressperson to conduct casework on their behalf.

“A constituent seeking the assistance of their federal government should not be denied relief because their government hasn’t caught up to modern technology,” said Congressman Kennedy. “Through the CASES Act, we can not only modernize our constituent services, but become more efficient as we seek to lift a burden off our neighbors’ shoulders. I thank Congressman Graves for his leadership on this issue and look forward to seeing this legislation pass the Senate.”

“Let’s be honest, we’re not splitting atoms or reinventing the wheel here; everybody knows we’re a long way from government being able to keep up with the private sector when it comes to innovation, customer-focus or speed – but this bill helps to solve the problem,” said Congressman Graves. “More than 80% of American adults have smartphones and nearly all of them use the internet – there’s just no excuse for the fact that it’s business-as-usual since 1974 for the federal government.”

Currently, constituents in need of assistance to resolve issues with the VA, Social Security, Medicare, Medicaid or other federal agencies must physically print, sign and fax, mail or hand deliver a “privacy release form” to their congressional office before the office can take action.

CASES modernizes an outdated provision of the Privacy Act of 1974 and integrates modern technology into a necessary process by allowing people to grant congressional offices electronic authorization, while retaining the option of a paper submission. It would direct the Trump Administration to develop a streamlined and consistent process across all agencies while ensuring the necessary privacy protections stay intact.


For Immediate Release:
February 12, 2019 

Dan Black (202) 225-5931